Questions & Responses

Local Coverage | 25+ Years of Experience | Free Estimates

Local Coverage
25+ Years of Experience
Free Estimates

This is a placeholder for the Yext Knolwedge Tags. This message will not appear on the live site, but only within the editor. The Yext Knowledge Tags are successfully installed and will be added to the website.

General Questions

  • 1. What types of home security systems do you offer?

    Wired vs. wireless, monitored vs. unmonitored, smart home integration.

  • 2. How much does a home security system cost?

    Installation fees, monthly monitoring, equipment costs.

  • 3. Is professional installation required, or can I do it myself?

    DIY options vs. technician setup.

  • 4. Do you offer 24/7 monitoring?

    Central station monitoring, emergency response times.

  • 5. What happens if the alarm goes off?

    Notification process, dispatching police/fire/EMS.

Technology & Features

  • 1. Can I control the system from my phone?

    Mobile apps, remote arming/disarming, live camera feeds.

  • 2. Do your systems work with smart home devices?

    Alexa, Google Home, smart locks, lights, thermostats.

  • 3. Are cameras included?

    Indoor/outdoor cameras, doorbell cams, night vision, motion detection.

  • 4. What happens during a power outage or internet failure?

    Battery backup, cellular connectivity.

  • 5. Is the system pet-friendly?

    Motion sensor sensitivity adjustments.

Security & Privacy

  • 1. How secure is the system from hackers?

    Encryption, secure cloud storage, firmware updates.

  • 2. Who has access to my video footage?

    Privacy policies, user control over recordings.

  • 3. Can I customize alerts and notifications?

    Text, email, app alerts for specific events.

Support & Service

  • 1. What kind of customer support do you offer?

    24/7 support, live chat, phone, email.

  • 2. Is there a contract?

    Length, cancellation fees, trial periods.

  • 3. Do you offer maintenance or upgrades?

    Equipment replacement, software updates.